Barrington milkman knows his customers

Ron Robichaud has worked for Munroe Dairy for nearly 30 years

Posted 12/20/17

Ron Robichaud is Barrington's milkman.

The longtime Munroe Dairy employee has been delivering milk and other products to homes all over Barrington for years. 

Five days a week, Mr. …

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Barrington milkman knows his customers

Ron Robichaud has worked for Munroe Dairy for nearly 30 years

Posted

Ron Robichaud is Barrington's milkman.

The longtime Munroe Dairy employee has been delivering milk and other products to homes all over Barrington for years. 

Five days a week, Mr. Robichaud wakes up early and fills his cow truck with all sorts of groceries. By 3:30 or 4 a.m., he is driving across town, filling Munroe Dairy milk boxes.

Over the years, Mr. Robichaud has come to know many of his customers as friends. He gets to know some of the people so well that he actually knows their orders better than they do. He said there was one customer who always orders low-fat milk, but one week she changed to order to whole milk. 

Mr. Robichaud wondered if the Barrington woman had erred when filling out the order sheet, so he brought low-fat milk to her home and knocked of the door. He asked if she wanted her usual low-fat milk or the whole milk she wrote on the order slip.

Sure enough, she wanted low-fat milk, said Mr. Robichaud.

"I always say 'Give the people what they want, not what they order,'" he said, with a laugh.

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