In response to a release penned by the Rhode Island Attorney General's office on Wednesday, July 26 , regarding a settlement reached to resolve three enforcement actions against Grieco Honda and …
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In response to a release penned by the Rhode Island Attorney General's office on Wednesday, July 26, regarding a settlement reached to resolve three enforcement actions against Grieco Honda and Grieco Hyundai, both in Johnston, and Grieco Toyota, the showroom on Taunton Avenue in East Providence, the dealership group issued the following on Thursday, July 27:
"Metro Motors, Inc., Grieco Hyundai LLC, and MAG Ventures, LLC, (doing business as Grieco Honda, Grieco Hyundai, and Grieco Toyota) have reached an agreement with the Rhode Island Office of Attorney General (OAG) to refund $69 of a $249 charge for customers who purchased the Basic Zurich Shield paint and fabric protection product/warranty.
"While this product was preinstalled in the vehicles, and was clearly disclosed on the itemized dealer invoice, the OAG’s position was that this option could have been more transparent to the customer. The refund will be a seamless process, with checks being automatically sent to those affected (affected customers should contact the settlement administrator hired by the dealerships by calling Anthony Gomez at Optime Administration at (844) 625-7313 with any questions or concerns regarding this refund).
"The eco-friendly Zurich Shield product provides valuable interior and exterior protection for the vehicle, which led many customers to purchase an upgraded version of the Zurich Shield product at an additional cost. Grieco Honda, Hyundai, and Toyota are pleased to have resolved this issue, and we are continuing to provide excellent service and quality vehicles to its customers.
"Although the dealerships do not agree with the OAG findings, an agreement to amend certain trade practices was reached, without the dealerships admitting to any violation of any Regulations. The dealerships look forward to continue to sell and service quality vehicles in a consumer-friendly and professional atmosphere."